MUHIYADIN & ELMA
More Than Words
Every day, HCMC welcomes patients from over 30 different countries speaking over 20 different languages—37,084 patients annually. In such a landscape, professional medical interpreters like Elma Johnson and Muhiyadin "Mo" Aden play an essential role in facilitating communication between providers and patients who speak limited English. "We see things from the eyes of the patient," said Elma. "Many of us have had similar experiences and understand their preferences, needs, and values." As Interpreter Service Supervisors, both mentor their staff on increasing awareness of and respect for the patient’s perspective to support improved health outcomes. "I enjoy my work," said Mo, "because I can make a difference for people."