Showing How Much I Care
Stacey Hayes got her start in the Medical Records Department, but found her home when she took a position as a patient services coordinator in the Addiction Medicine Clinic. For more than 12 years she has helped support and encourage those struggling with the disease of addiction. "Our clinic is like a family," said Stacey. "The patients are part of that family too." Every day she offers a warm welcome and smile when they check in, making sure to listen carefully and remember special details. "It means a lot to remember something a patient says and then ask about it a couple days later. It shows patients you are really listening to them and care about their lives." For Stacey, each patient provides an opportunity to show how much she cares.