One Improvement at a Time
Katie Kummer doesn’t wear scrubs or a stethoscope, but every hour of her work day is spent thinking about how we can better serve our patients and families. In her role as a performance improvement advisor, Katie collaborates with departments and leaders across HCMC to continuously evaluate and redesign processes and systems. "I am proud to say that I work to improve how we provide care for our patients." Although she has celebrated the successful completion of many improvement projects, the work of continuous improvement is never done. "I love working at HCMC," said Katie. Every day brings a new challenge and a new opportunity to transform our health system. . . one improvement at a time.