RICK & ALMA
Calm in Times of Chaos
While staying with their daughter in Minnesota's busiest Emergency Department, Rick and Alma Wright never felt neglected. Caelli’s health care providers kept them informed, explained what they were doing, and invited questions. "The team was considerate and worked hard to keep our daughter and us at the center." Rick and Alma say they will always remember the experience, not only because of the emotional turmoil they felt, but also because of how the team partnered with them as family members. "They were calm and reassuring in the midst of chaos," said Rick. "Our daughter is back at school, dancing, biking, and doing all the things that a college student should be. She doesn't remember much about the care she received at HCMC, but her mother and I do, and will, always."