Part of the Team Again
In her native Brazil, Márcia Terluk, a trained nurse, had no problem understanding health care professionals and their difficult terminology. But in the United States, which three years ago became her new home, the Portuguese-speaker felt intimidated in medical settings. When she faced a total hip replacement surgery at Hennepin County Medical Center to correct a debilitating disorder, Márcia’s confidence was restored through professional medical interpreters. By helping her fully understand the surgery—its risks, alternatives, and possible outcomes—the interpreters empowered her to participate in her care and once again feel connected to her fellow health care professionals. The staff removed barriers and put her needs at the center. MÁrcia says that "HCMC has changed my life."