HCMC: a nationally recognized medical center
Info for patients, family & visitors
Info for health care professionals

 

 

 



Interpreter Services Department

Mission Statement

To facilitate the delivery

of outstanding health care services
to our customers

through the provision of appropriate
and timely language support services

in cooperation with departments
thoughout Hennepin County

Medical Center.

Interpreters at work


Departamento De Servicios De Intérpretes Declaración De La Misión
La cual es facilitar a nuestros clientes con la entrega de excelentes servicios de cuidado médico, a través de la disposición de los servicios de comunicación linguística de una manera apropiada y oportuna, en conjunto con los diferentes departamentos del hospital.

BAYAANKA HAWSHA

Si macaamiishayada loogu fududeeyo gaadhsiinta adeegyada daryeelka caafimaadka Sarsare Waa mid ku xidhan helidda adeegyada luqadaha(turjumidda) iyadoo lala kaashanayo idaaradaha isbitaalka.

Our Story
Over the past several decades, the state of Minnesota, and more particularly Minneapolis and St. Paul, has become home to many new immigrants and refugees. This has broadened the cultural diversity of the metropolitan area.

This diversity is stimulating local institutions as they strive to meet and satisfy the needs of this changing and culturally diverse population base. Without a doubt, the increasing number of limited English-speaking patients has challenged health care providers.

Providers now encounter an added component to their practice: the cultural, social/emotional and community needs of patients. To respond to the language needs of these communities and bridge the communication and cultural barriers in the health care setting, HCMC developed a centralized and effective onsite (and after-hours) interpretation services system, employing more than 50 interpreters in 20 different languages.

Languages We Serve
Interpreter services are available at HCMC in all languages, free of charge, to limited and non-English speaking patients. Languages provided on staff include:

*Amharic
*Arabic

*ASL
*Bosnian
*Cantonese
*Cambodian


*French

*German
*Hmong

*Laotian
*Mandarin
*Oromo
*Portuguese

*Russian
*Somali
*Spanish
*Swahili
*Taiwanese
*Ukranian
*Vietnamese


If you are deaf or hard of hearing, please let us know
We provide many free services including: sign language interpreters, TTYs, note taking, written
materials, other auxiliary aids. We provide these free services to your family or other persons who
may be deaf or hard of hearing while they are with you in the hospital. Ask for help in obtaining these services. Click here to see video information for patients who are Deaf, DeafBlind, or Hard of hearing including ASL Translations and English Captioning.

Cultural Experts
At HCMC Interpreter Services, our medical interpreters not only have a rich medical background from
their native countries, but are cultural experts as well, able to provide medical staff with cultural knowledge. This resource gives health care providers the tools readily available to ensure culturally competent patient care.

Important Note
Interpreters employed by HCMC Interpreters Services Department comply with confidentiality provisions and an Interpreter’s Code of Ethics, which assure our patients and customers that any information will remain strictly confidential.