Interpreter Services

Mission Statement To facilitate the delivery of outstanding health care services to our customers through the provision of appropriate and timely language support services in cooperation with departments thoughout Hennepin County Medical Center.

Departamento De Servicios De Intérpretes
Declaración De La Misión
La cual es facilitar a nuestros clientes con la entrega de excelentes servicios de cuidado médico, a través de la disposición de los servicios de comunicación linguística de una manera apropiada y oportuna, en conjunto con los diferentes departamentos del hospital.

BAYAANKA HAWSHA
Si macaamiishayada loogu fududeeyo gaadhsiinta adeegyada daryeelka caafimaadka Sarsare Waa mid ku xidhan helidda adeegyada luqadaha(turjumidda) iyadoo lala kaashanayo idaaradaha isbitaalka.

Our Story
Over the past several decades, the state of Minnesota, and more particularly Minneapolis and St. Paul, has become home to many new immigrants and refugees. This has broadened the cultural diversity of the metropolitan area.

This diversity is stimulating local institutions as they strive to meet and satisfy the needs of this changing and culturally diverse population base. Without a doubt, the increasing number of limited English-speaking patients has challenged health care providers.

Providers now encounter an added component to their practice: the cultural, social/emotional and community needs of patients. To respond to the language needs of these communities and bridge the communication and cultural barriers in the health care setting, HCMC developed a centralized and effective onsite (and after-hours) interpretation services system, employing more than 50 interpreters in 20 different languages.

Cultural Experts:
At HCMC Interpreter Services, our medical interpreters not only have a rich medical background from their native countries, but are cultural experts as well, able to provide medical staff with cultural knowledge. This resource gives health care providers the tools readily available to ensure culturally competent patient care.

Languages We Serve
Interpreter services are available at HCMC in all languages, free of charge, to limited and non-English speaking patients. Languages provided on staff include:

Important Note:
Interpreters employed by HCMC Interpreters Services Department comply with confidentiality provisions and an Interpreter’s Code of Ethics, which assure our patients
and customers that any information will remain strictly confidential.