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Interpreter
Services Department
Mission Statement
To facilitate the delivery
of outstanding health care services
to our customers
through the provision of appropriate
and timely language support services
in cooperation with departments
thoughout Hennepin County
Medical Center. |
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Facilitar a nuestros clientes servicios excepcionales de cuidadomedico,mediante la provision de servicios deapoyoen idiomas extranjeros, brindadosa tiempo y adecuadamente, ycooperando con los diversos departamentos del Centro Medico de Hennepin County.
Si macaamiishayada loogu fududeeyo gaadhsiinta adeegyada daryeelka
caafimaadka Sarsare Waa mid ku xidhan helidda adeegyada luqadaha(turjumidda)
iyadoo lala kaashanayo idaaradaha isbitaalka.
Over the past several decades, the state of Minnesota, and more particularly
Minneapolis and St. Paul, has become home to many new immigrants and refugees.
This has broadened the cultural diversity of the metropolitan area.
This diversity is stimulating local institutions as
they strive to meet and satisfy the needs of this changing and culturally
diverse population base. Without a doubt, the increasing number of limited
English-speaking patients has challenged health care providers.
Providers now encounter an added component to their
practice: the cultural, social/emotional and community needs of patients.
To respond to the language needs of these communities and bridge the communication
and cultural barriers in the health care setting, HCMC developed a centralized
and effective onsite (and after-hours) interpretation services system,
employing more than 50 interpreters in 20 different languages.
Interpreter services are available at HCMC in all languages, free of charge,
to limited and non-English speaking patients. Languages provided on staff
include:
We provide many free services, including sign language interpreters, TTYs, note taking, written
materials, and other auxiliary aids. We provide these free services to your family or other persons who
may be deaf or hard of hearing while they are with you in the hospital. Ask for help in obtaining these services. Click here to see video information for patients who are Deaf, DeafBlind, or Hard of hearing including ASL Translations and English Captioning.
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Deaf & Immigrant Center for Education (DICE)
Our new Deaf & Immigrant Center for Education (DICE) uses Knapp Rehabilitation Center’s “Easy Street” therapy area to
provide realistic hands-on
training for our immigrant and deaf or hard of hearing patients and families. |
At HCMC Interpreter Services, our medical interpreters not only have a rich medical background from
their native countries, but are cultural experts as well, able to provide medical staff with cultural knowledge. This resource gives health care providers the tools readily available to ensure culturally competent patient care.
Interpreters employed by HCMC Interpreters Services Department comply
with confidentiality provisions and an Interpreter’s
Code of Ethics, which assure our patients and customers that any information will remain strictly confidential.
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