Miland E. Knapp Rehabilitation Center

About Knapp

Mission Statement

The Miland E. Knapp Rehabilitation Center (Knapp) is an acute specialty area of HCMC serving adolescent and adult inpatients and outpatients. Knapp is part of the full service health care offered at the hospital. As part of the Level I Trauma Services at HCMC, Knapp is a primary provider of rehabilitation for the traumatically injured.

Mission

The primary mission of the Miland E. Knapp Rehabilitation Center is to provide intensive, integrated, quality programs and services for individuals with physical and cognitive impairment without discrimination on the basis of disability, ethnicity, creed, color, sexual orientation or socioeconomic status.

This mission is implemented within an environment of informed choice and is consistent with the overall mission of HCMC.

This Mission is Further Defined:

•  To help individuals develop to their fullest physical, psychological, social and economic     potential consistent with their cultural traditions and their environmental limitations.
•  To reduce the impact of activity limitations on the quality and productivity of     individuals' lives.
•  To educate medical staff, patients, families or other support persons, health care     professionals, students and payors regarding their roles in the process of     rehabilitation.

To Accomplish This Mission, Knapp Will :

•  Expect active patient and family/ other support persons’ involvement and commitment     including input and feedback.

•  Work to minimize activity limitations and participation restrictions of individuals served     while reducing dependency.

  Emphasize customer needs and wants in our efforts to improve our services; includes     patients, families or other support persons, physicians, rehab team staff and payors.

•  Continually evaluate the effectiveness of our programs and services as measured by     functional outcomes and customer satisfaction.

•  Assist patients to continue their rehabilitation process in an alternate program or     setting as appropriate to their needs across time.

•  Maintain financial viability.