Emergency Medical Services General Information


What is HCMC EMS?
Hennepin County Medical Center EMS is a county hospital-based department,  licensed to provide

Emergency Medical Services (EMS) to all or part of the 14 communities in Hennepin County listed below:

  • Deephaven
  • Eden Prairie
  • Excelsior
  • Greenwood
  • Golden Valley (South of and including I-394)
  • Hopkins
  • Richfield
  • St. Anthony
  • St. Louis Park
  • Tonka Bay
  • Woodland
  • Minneapolis (All except that which includes and is north of Broadway or Golden Valley Road, and West of the Mississippi River)
  • Minnetonka (South of I-394, excluding I-394, Ridgedale Shopping Center, and Hillcrest Nursing Home).
  • Shorewood (Northeastern Section)

The  Primary Service Area for HCMC EMS  includes approximately 266 square miles, and a population of over 500,000 residents. The Ambulance service responds to approximately 55,000 calls per year.

Does county EMS cover the entire county?
Prior to 1974, Hennepin County Ambulance would respond to any call for help in Hennepin County. Their primary responsibility was handling automobile crashes, persons in police custody or jail, and the indigent, who were unable to receive private ambulance service. This often meant that ambulances were crossing each other in order to respond to calls. It also meant that the closest ambulance was not necessarily the one responding.

With the establishment of a modern EMS system, Hennepin County was divided into Primary Service Areas (PSAs). These were given to public and private ambulance services that had been operating in Hennepin County. These PSAs were established to offer a fair compromise to each service, while ensuring that the public would be best served by their respective departments.

Currently, the other emergency ambulance services operating in Hennepin County are North Medical Transportation (a division of North Memorial Health Care), Allina Transportation, Ridgeview Medical Center Ambulance (Waconia, MN), and the Edina Fire Department.

Several non-emergency ambulance services also have licenses to operate within Hennepin County. These include HealthEast Transportation, and CART Ambulance Inc. These services are not authorized to provide EMS in Hennepin County. If they receive an emergency call, or if they arrive at a transfer and find the patient is the victim of an emergency, they are required to contact the local emergency medical services.

Staffing
The Ambulance Service operates with the following staff positions: Note: All positions are full-time
(80-hrs/pay period)

  • EMS Director: Martin Van Buren, BS, EMT-P
  • Assistant EMS Director: Doug Gesme, BS, EMT-P
  • Communications Manager: Chris Kummer EMT-P, EMD-Q
    • Communications Supervisor - Wendy Lynch EMT/EMD EMD-Q
  • Operations Supervisors: 9
    • Information Technology - Kurtis Bramer, EMT - P
    • Fleet Operations/Facilities - Darvyn Brandt, EMT - P
    • Training/Employee Development - Dave Hildebrandt, EMT - P
    • Safety/Compliance - Bob Ball, EMT - P
    • QA/QI/Process Improvement - Dave Rogers, EMT - P, EMD - Q
    • Community Relations - Mike Rogers, EMT - P
    • Lori Schmidt
    • Chad Dotzler
    • Tom Myhre
  • Paramedics: 113
  • EMT-EMD: 15
  • Stock/Support personnel: 4
  • Billing/Registration Clerk: 1
  • Staffing Coordinator: 1
  • Office Specialist: 1

For information about jobs at HCMC EMS, go to: http://www.hcmc.org/general/employment.htm

Operational Staffing
HCMC EMS operates on a modified System Status Management plan. This plan is designed to provide quality emergency services, while controlling costs. In essence, this means when demand is high, more ambulances are in service and when demand is low, fewer ambulances are in service.

Peak staffing is 15 Paramedic units. Lowest off-peak staffing is 6 Paramedic units.

Response Times
Hennepin County EMS is required by county ordinance to respond to emergency calls within a specific time frame. The establishment of these response time standards is based on a number of variables, including population density and call volume.

For more information on Hennepin County's EMS ordinance, go to: Ordinance 9

For more information:
Martin Van Buren, Director
Hennepin County Medical Center EMS
701 Park Ave.
Minneapolis, MN 55415-1829

e-mail: martin.vanburen@hcmed.org
phone: (612) 873-2172
fax: (612) 904-4605