Helping Patients and Families Find Their Way
"I’m a guide through the traumatic spiritual and emotional terrain of a health crisis," said Margo Richardson, summing up her role as a staff chaplain. Patients and families often struggle with questions like “Why me?” or “Why am I being punished or abandoned?” when they get sick or injured. As she listens to patients tell their story, she follows their lead and pays special attention to the sources of strength and support they mention. She then provides the spiritual care right for them, whether it is prayer, a ritual or re-connecting them to their core strengths, values, and faith. “I know I have done my job when I witness people getting to a better place. They begin to find meaning in what is happening, cope with life changes, and find hope."